The average 30-year fixed mortgage rate sits around 6.8% after climbing above 7% earlier this year. While rates have come down slightly, they remain well above the historic lows that fueled the last refinance boom. As such, this is a critical time for lenders to meet the moment by making homeownership attainable for borrowers.
Here are three strategic areas that deserve renewed focus:
- Refocus on purchase lending
With refinance volume shrinking, lenders must realign operations around purchase demand. This means empowering loan officers with the tools and training they need to serve today’s buyers—fast preapprovals, clear communication and seamless closings. It also means deepening relationships with real estate agents, builders and referral partners who are closest to the transaction.
The lenders best positioned for this year’s busy spring season are those investing heavily in their purchase infrastructure.
- Educate borrowers on the rate environment
Today’s buyers are navigating rates that are higher than they’ve seen in recent years, but not historically high. A 6.8% mortgage rate may feel steep to someone who recently watched rates fall to 3 percent, but it’s still well below long-term averages.
It’s our responsibility to provide clarity, context, guidance, and meet borrowers where they are. Educating borrowers on how rates affect affordability, how pricing and inventory are shifting and how they can plan for future refinancing is a sure way to build trust and reduce hesitation in today’s uncertain market.
Lenders can do this by:
- Leveraging social media channels to share short, digestible content that breaks down rate trends and affordability.
- Using a CRM to deliver educational email campaigns with real-time rate updates and affordability tips.
- Offering one-on-one consultations to walk buyers through mortgage scenarios.
- Hosting community roundtables or first-time homebuyer workshops with local partners.
- Embedding affordability or refi savings calculators directly into your borrower portal or website.
By meeting buyers where they are, lenders can simplify the process and help borrowers move forward with confidence.
3. Offer creative financing solutions
Buyers need flexibility. In this market, a one-size-fits-all loan product certainly won’t cut it. Consider options like non-qualified mortgage (non-QM) mortgage loans, temporary buydowns, adjustable-rate mortgages, expanded credit programs and local down payment assistance. These tools can make homeownership possible for borrowers who may not qualify under more traditional terms.
Lenders who bring a consultative, solution-oriented approach to financing will be the ones who thrive as the market continues to evolve. Competition is fierce in today’s market, but programs like AnnieMac’s Cash2Keys, present buyers’ bids as cash offers, giving them a step a up in a tight market. It is these creative solutions that set lenders apart and attract buyers.
Looking ahead
The Federal Reserve has held rates steady at recent meetings and is signaling two possible cuts in 2025. But inflationary pressure, tariff concerns and the potential for a recession—currently estimated at a 36% probability—are keeping financial markets on edge. Even with modest rate relief, the road ahead remains uncertain.
Still, the usual surge in homebuyer demand during spring isn’t disappearing. It is simply becoming more selective, cautious and dependent on strong guidance. For lenders, that means the opportunity is still here, but success will depend on our willingness to adapt and remain agile.
Gabe Gillen is the executive Vice President of Divisional Sales at AnnieMac Home Mortgage.
This column does not necessarily reflect the opinion of HousingWire’s editorial department and its owners.
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